Middle East & North Africa · Arabic / Latin

Kurdish Call Center Speech Dataset

Kurdish Call Center Speech delivered to your specification. A catalog entry, not a stock listing. This page covers what is specifically hard about this pairing, and which fields your specification needs to pin down.

A black and copper headset with a boom microphone resting on a wooden desk beside an open laptop

Why Call Center Speech in Kurdish is its own problem

There is no single Kurdish call center operation. A center in the Kurdistan Region of Iraq runs its scripts in Sorani and writes them in Arabic script; a center serving Turkey's southeast runs in Kurmanji and writes in Latin script, and the two teams cannot read each other's material. Underneath sits vocabulary: the same process term arrives as a Turkish loanword in one place and an Arabic loanword in the other, so one script cannot serve both. Settling the branch and the country the operation serves is the first question, and it changes the collection plan completely.

The field to pin down first: The branch (Kurmanji or Sorani) and the transcript script are fixed in the order, and every agent and caller carries a country-of-origin tag, because the loanword layer tracks the state language on each side.

At a glance

LanguageKurdish
Primary regionMiddle East & North Africa
Writing systemArabic / Latin
CategoryCall Center Speech
Specification field to settle firstThe branch (Kurmanji or Sorani) and the transcript script are fixed in the order, and every agent and caller carries a country-of-origin tag, because the loanword layer tracks the state language on each side.
DeliverySourced to order, pilot batch before the full run

What Call Center Speech data is

Customer-service calls, simulated rather than intercepted, capturing both the agent and the caller side, used for call center QC, intent recognition, and dialogue systems.

What buyers get wrong about it

Compliance is what buyers fear most: call recordings involve personal data and recording consent, and the source has to be able to produce a consent provenance. This is also why we only do simulated collection and never work from intercepted real calls.

The specification field that decides the quote

Two-channel separated (agent and caller on separate tracks) or single-channel mixed. This directly determines how the data is annotated and how models are trained on it, and it has to be decided when the order is placed.

The language side: what Kurdish demands

The two main branches of Kurdish (Sorani and Kurmanji) have low mutual intelligibility, close to two separate languages, and they use different scripts. Public resources are so thin that even TTS datasets are rare. A textbook scarce language.

More on Kurdish speech data →

What we can put in this delivery

  • Collection to your specification

    Scripted or unscripted, in the language, domain and conditions your task needs. Specified separately where the variants need different contributor pools.

  • Labels to your convention

    Orthographic, phonetic or categorical, with the guideline written before production and shared with you for review.

  • Contributor metadata

    The attributes that let you slice the set rather than take it whole. The ones your task turns on, not a fixed list.

  • Consent documentation

    Signed contributor consent covering the intended use, plus collection methodology and the annotation guideline.

  • Pilot batch

    A small batch first, which you can reject. Misalignments surface after a few hours rather than at delivery.

  • Delivery in your format

    File format, structure, segmentation and metadata schema set to your pipeline's requirements.

What arrives in a delivery

ComponentWhat it is
The data filesFormat, structure and segmentation set to your pipeline. Named to a convention you specify.
Labels or transcriptionOrthographic, phonetic or categorical, produced under a guideline you review before production starts.
Contributor metadataThe attributes that let you slice the set: age band, gender, region, dialect background, or whatever your task turns on.
Collection conditionsEnvironment, device and, where it can be measured, signal quality: recorded per file.
Annotation guidelineThe document the annotators worked from, so you can reproduce the conventions on your own data.
Consent recordsSigned contributor consent covering your intended use, plus cross-border transfer terms where they apply.
Collection methodologyHow contributors were recruited, screened and scheduled. The part that tells you how biased the pool is.
Quality reportPilot outcome, re-work log, and the annotator agreement figures where the task supports measuring them.

Questions we get about Kurdish Call Center Speech Dataset

How many distinct speakers can you provide for Kurdish Call Center Speech Dataset?

It depends on the specification and the timeline, and we will give a real number rather than a target. For this pairing, speaker recruitment is usually the step that sets the schedule. The branch (Kurmanji or Sorani) and the transcript script are fixed in the order, and every agent and caller carries a country-of-origin tag, because the loanword layer tracks the state language on each side.

Can you annotate to our own guideline instead of the default?

Yes, and for this pairing we would recommend it. There is no single Kurdish call center operation. That is exactly the kind of decision a default guideline leaves open, and it is where annotators diverge. Send us your guideline, or we will draft one and you can review it before production starts.

Do you offer a sample before we commit to a full run?

Yes. Select a free sample in the request form and describe what you need. A pilot batch is the cheapest way to establish whether the quality bar is reachable for Kurdish Call Center Speech Dataset before committing to the full volume.

Is the data licensed or owned outright?

Licensing terms are set per project, so tell us how the model will be used and whether it will be distributed. Consent documentation travels with the data either way, and we do not handle medical or clinical data or recorded telephone calls.

Other datasets in Kurdish

  • Kurdish Noisy Speech

    Speech

    Speech collected under background noise (street, in-car, restaurant, office and other real environments), used for noise-robust models and speech enhancement.

  • Kurdish Code-Switching Speech

    Speech

    Speech that mixes two or more languages inside a single utterance (Hinglish, Spanglish, Taglish), used for recognition in real spoken settings.

  • Kurdish Children Speech

    Speech

    Speech data from child speakers, grouped by age band, used for children's speech recognition and children's education products.

  • Kurdish Audiobook

    Speech

    Continuous long-form narration in audiobook style, steady in intonation and generous in duration, the main source material for high-quality TTS.

  • Kurdish Short Video Speech

    Speech

    Speech in the talking-head style of short video (fast, emotionally strong, colloquial), used for short video subtitles and content understanding.

  • Kurdish Live Stream Speech

    Speech

    Long-session spoken content from live streams (host monologue and responses to audience interaction), unscripted and spoken quickly.

All Kurdish data →

Call Center Speech in other languages

All Call Center Speech data →

Request Kurdish Call Center Speech Dataset

Tell us the language, the hours, and what the data needs to look like. You will get a real number and a real timeline, not a range. If we cannot source it well, we will tell you that instead.

  • Pilot batch before the full run, so problems surface early.
  • Consent documentation delivered with the data.
  • No medical or clinical data. No recorded telephone calls.

We reply within two business days. Your details are used only to answer this request. See our privacy policy.

  1. You send the spec Language, hours, recording conditions, and the deadline.
  2. We reply within two business days A real number and a real timeline, not a range.
  3. You approve a pilot batch A small run first, so problems surface before the full order.
  4. Full run, then delivery with documents Audio, transcripts, and the consent record for every speaker.
Contact

Talk to a human

Send a specification and we will come back with a real number and timeline.

Submit a sourcing request

Or use the contact form